Managed IT Services Provider

Fully managed IT focused on excellent service

OVERVIEW

Managed IT Services

At Techzn, we understand that IT infrastructure is the backbone of any business. That’s why we offer comprehensive managed IT services tailored to your unique needs. From IT planning to implementation, maintenance, and support, we’ve got you covered. Our team of certified experts has extensive experience in managing IT environments across multiple industries. We offer a wide range of services including network security, cloud computing, data backup and recovery, software development, and IT consulting.

At Techzn, we are committed to providing personalized and cost-effective solutions to help your business grow. Our customer-centric approach ensures that we understand your needs and deliver solutions that meet your expectations. Partner with Techzn today and let us take care of your IT needs so you can focus on what matters most – growing your business. Contact us now to learn more about our Managed IT Services.

If you are experiencing

IT ISSUES

Network downtime affecting the company's productivity.

Slow system performance & inefficient IT systems negatively affecting productivity.

Difficulty keeping up with technological advancements, potentially losing a competitive advantage.

Lack of disaster recovery planning making it difficult to recover from disasters, data loss, or crashes.

Security vulnerabilities risking various security threats like malware, phishing, hacking, and data breaches.

Lack of proper IT policies and procedures to manage / control IT systems, leading to security and other risks.

Managed IT Services Provider Package Features:

Dedicated vCIO

Your company will be assigned a executive level vCIO to advise and guide you on your IT roadmap.

IT Planning

Our IT professionals will help organize, prioritize and execute on your technology goals.

Helpdesk IT Support

We offer on-demand IT Help Desk where customers can receive remote support or submit requests when they need it.

Experienced IT Department

Gain an experienced team of IT professionals for a fraction of the cost of hiring the same in-house resources.

Cost Predictability & Advice

You will have predictable pricing and we will advise you on cost / value analysis in IT.

Monitoring & Alerting

We will manage a system of monitor & alerting of systems for issues, breaches, and outages to increase service availability. .

Maintenance & Upgrades

We provide a customized ongoing maintenance cycle for supported systems, upgrades, and patching.

Fully Managed IT

Having fully managed IT allows our experts to manage company infrastructure top to bottom from a high level using developed processes, skills, and automation.

Remote/Onsite Support

Dedicated resources already familiar with your account available for remote & onsite assistance.

Hardware & Software

IT professionals to help deploy & maintain your various business systems and applications. We have a wide range of vendor relations & subject matter experts.

Backup Management

Management of your existing backup solution or Techzn BaaS with regular support, maintenance, and reporting.

Vendor Management

We work with your IT vendors such as application and internet providers so you don’t have to.

managed it services

BENEFITS

Access to specialized expertise: Dedicated teams of experts with specialized knowledge in business IT management, including IT security, systems maintenance, and optimization.
Scalability: Easily scale resources up or down as needed, without requiring significant investments in specialized staffing.
Improved compliance: Ensure that servers are in compliance with relevant regulations and standards, such as HIPAA, PCI-DSS, and GDPR.
Predictable costs: Help businesses budget for IT related costs and avoid unexpected expenses.

Faster problem resolution: Experienced support staff available to address issues quickly, reducing downtime and minimizing the impact on business operations.
Better security: Range of security measures, such as firewalls, intrusion detection and prevention, and regular security audits, to help protect from attacks.
Increased innovation: Free up staff to focus on innovation and new projects, which can help businesses stay ahead of the competition.
Flexibility: A range of service plans and pricing options, allowing companies to choose the level of service that best fits their needs and budget.

Our Process To Get Started

1. Understand the requirements
Gather information about the company server management needs, including current server infrastructure, any existing issues, and goals for the future.
2. Define the scope & propose
Based on the company requirements, create a detailed project plan that outlines the scope of work, timelines, and deliverables. Execute agreement on approval
3. Set up communication channels
Establish communication channels such as email, phone, and video conferencing to facilitate communication with the client throughout the project.
4. Collect information
Collect all necessary information such as server credentials, network configuration, and IP addresses to enable management of the client’s servers.
5. Perform initial assessment
Conduct an initial assessment of the client’s server infrastructure to identify any issues or vulnerabilities that need to be addressed.
6. Develop a remediation plan
Based on the initial assessment, create a remediation plan that outlines the steps required to address any issues or vulnerabilities.
7. Implement server management tools
Install and configure server management tools to ensure that the servers are monitored and managed efficiently.
8. Conduct regular reviews
Schedule regular reviews with the company to ensure that the server management services are meeting their needs and identify any areas for improvement.

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Additional Managed Services

Managed Service Provider

Our Managed Service Provider (MSP) service provides full IT support and management for businesses, regardless of size. Our comprehensive services range from system administration and network management to security and beyond.

Managed Server Service

With our Managed Server service, we handle all server management, including security, patching, and updates, so our customers can concentrate on their business needs without worrying about technical details.

Managed Network Service

With Managed Network Service, businesses can manage their network infrastructure, including switches, access points, and other devices. This service offers various advantages such as minimizing downtime, enhancing performance, and boosting security.

Backup as a Service

Our Managed Backup Service incorporates top-tier technologies and practices, ensuring your IT systems are safeguarded against failure, loss, attacks, and theft.

Managed Data Center Service

Our Managed Data Center Service offers secure and dependable hosting with 24/7 monitoring and expert support. Choose our hassle-free solution to keep your business productive and online.

IT Management Service

We provide a range of management services, including IT service management, infrastructure management, and application management, as well as policy and procedural solutions. Availability through various channels, including on-premises, cloud-based, and hybrid models.

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Faster problem resolution: Experienced support staff available to address server issues quickly, reducing downtime and minimizing the impact on business operations.
Better security: Range of security measures, such as firewalls, intrusion detection and prevention, and regular security audits, to help protect servers from attacks.
Increased innovation: Free up IT staff to focus on innovation and new projects, which can help businesses stay ahead of the competition.
Flexibility: A range of service plans and pricing options, allowing companies to choose the level of service that best fits their needs and budget.

OVERVIEW

Managed IT Services

If you are experiencing

Network downtime affecting the company's productivity.

Slow system performance & inefficient IT systems negatively affecting productivity.

Difficulty keeping up with technological advancements, potentially losing a competitive advantage.

Lack of disaster recovery planning making it difficult to recover from disasters, data loss, or crashes.

Security vulnerabilities risking various security threats like malware, phishing, hacking, and data breaches.

Lack of proper IT policies and procedures to manage / control IT systems, leading to security and other risks.

Managed IT Services Provider Package Features:

Dedicated vCIO

IT Planning

Helpdesk IT Support

Experienced IT Department

Cost Predictability & Advice

Monitoring & Alerting

Maintenance & Upgrades

Fully Managed IT

Remote/Onsite Support

Hardware & Software

Backup Management

Vendor Management

managed it services

Our Process To Get Started

1. Understand the requirements

2. Define the scope & propose

3. Set up communication channels

4. Collect information

5. Perform initial assessment

6. Develop a remediation plan

7. Implement server management tools

8. Conduct regular reviews

Get More Information

Additional Managed Services

Managed Service Provider

Managed Server Service

Managed Network Service

Backup as a Service

Managed Data Center Service

IT Management Service

Get More Information